Connected sponsors and ad reads

This episode of connected is brought to you by backblaze here's something that comes up more than you'd expect you're looking for a file that you know you had something you worked on maybe right before a flight or maybe you edited it in a meeting but now it's not where you expect it Things like iCloud are built for sync and access. It doesn't keep every version of every file you've touched over the past year. But Backblaze Computer Backup does. Install it once and it runs in the background. Your entire Mac, every external drive, no storage limits, and a full year of version history. Serious hardware failure or file from last month? Whatever goes wrong, you can open Backblaze and download what you're looking for. I've been running it on my Macs forever. It's running right now in my menu bar. And Connected listeners can get 20% off. Start your free 15-day trial with no credit card required at backblaze.com slash connected with code connected20. It's a 15-day free trial and then 20% off with code connected20 when you go to backblaze.com slash connected. Our thanks to backblaze for the support of the show and all of relay

This episode of Connected is brought to you by 11 Labs. How many of you have been put on hold, gone through three levels of a phone menu, gotten transferred to the wrong department, had to repeat your account number for a fourth time, just to be told the office you're trying to reach is closed? That's happened to all of us. It's the most universally despised system, maybe in the world, and it's long overdue for a rethink. That's where Eleven Agents comes in. Eleven Labs makes something called Eleven Agents. It's not a chatbot, it's not a phone tree, it's not some demo that falls apart the second a real customer asks a real question. Eleven Agents is a voice AI agent that actually listens, understands, and resolves, not just routes. It can look up account information, process your request, and escalate intelligently. Whatever needs to happen, the voice sounds like a human, the response time feels immediate with low latency performance, and it runs 24-7 in over 30 languages. If you run a business of any kind with customer operations, support, sales, or onboarding, you can start a demo at 11labs.io slash connected. See what 11 agents can do for your workflows. Guided rollout capacity is limited each quarter, so if you want to be one of the first companies with a customer experience that people actually talk about in a good way, now is the time. That's 11labs, E-L-E-V-E-N, 11labs.io slash connected. 11labs.io slash connected. Our thanks to 11labs for the support of the show and all of Relay.

This episode of Connected is brought to you by Sentry. You get a bug report. The user says something was broken, but of course you can't reproduce it. So you do what you do. You dig through logs, check traces, and you still have no idea what they actually saw. Sentry Session Replay fixes that. It gives you a video-like reproduction of exactly what the user experienced. Clicks, scrolls, what loaded, what didn't. And it's all tied to the error in one timeline. So you can see the console output, the network calls, and even the rage clicks where the users hammered a broken button. And because it's built into Sentry, the replay is already linked to the error, the trace, and the logs. No hunting required. We use Sentry here at Relay to monitor our content management system, which we built in-house. We have a developer who works extremely part-time, and it's really good and useful for him to get to the bottom of something quickly. And Sentry lets us do that. And privacy is on by default. Sensitive text and media is masked, so you're never capturing what you shouldn't be. It works on the web and mobile, React, Next.js, iOS, Android, Flutter, you name it. Millions of developers use Century, including Teams, Anthropic, and Disney+. Try it for free at Sentry.io, that's S-E-N-T-R-Y, Sentry.io, and tell them that we sent you. They have a free dev plan, and listeners of this show can use Connected 26 to get $100 in Sentry credits if you're a new user. My thanks to Sentry for their support of Connected and all of Relay.

This episode of the show is brought to you by our membership program. If you love Connected and want to support us directly, Connected Pro is the best way to do that. You get longer and ad free versions of the show each and every week. We have an extra topic at the beginning. We pick titles at the end. and you don't hear any ads. And every Connected Pro membership comes with a bunch of awesome goodies from Relay, a couple of members-only podcasts, members-only annual specials that we post in the summer, a newsletter, access to the Discord, and more. So go check it out. There's a link in the show notes. And between now and July 31st, use the code tinyheads15 when signing up for an annual Connected Pro subscription or reactivating an expired one, and you'll get 15% off. That's 15% off when buying a new annual Connected Pro subscription or reactivating an expired one with the coupon code tinyheads15 between now and July 31st.