Eleven Labs on Connected

This episode of Connected is brought to you by 11 Labs. How many of you have been put on hold, gone through three levels of a phone menu, gotten transferred to the wrong department, had to repeat your account number for a fourth time, just to be told the office you're trying to reach is closed? That's happened to all of us. It's the most universally despised system, maybe in the world, and it's long overdue for a rethink. That's where Eleven Agents comes in. Eleven Labs makes something called Eleven Agents. It's not a chatbot, it's not a phone tree, it's not some demo that falls apart the second a real customer asks a real question. Eleven Agents is a voice AI agent that actually listens, understands, and resolves, not just routes. It can look up account information, process your request, and escalate intelligently. Whatever needs to happen, the voice sounds like a human, the response time feels immediate with low latency performance, and it runs 24-7 in over 30 languages. If you run a business of any kind with customer operations, support, sales, or onboarding, you can start a demo at 11labs.io slash connected. See what 11 agents can do for your workflows. Guided rollout capacity is limited each quarter, so if you want to be one of the first companies with a customer experience that people actually talk about in a good way, now is the time. That's 11labs, E-L-E-V-E-N, 11labs.io slash connected. 11labs.io slash connected. Our thanks to 11labs for the support of the show and all of Relay.