Decagon on The James Altucher Show

The James Altucher ShowJune 25, 2026

Zynga Founder Mark Pincus: Why All New Fails + How to Copy to Millions

1:24
mid-roll
James Altucher
James Altucher
June 25, 2026
Host-read (by James Altucher)Direct responseBaked-in adArtificial Intelligence
0:00 / 1:24
@ 24:57 in ep

Transcript

I could tell you from personal experience that Decagon is not like that. And, look, if your team is dealing with more support tickets, more channels, and higher expectations from customers, you've probably thought about using AI for customer service. But most of the options out there are either too limited or take way too long to set up or are just old school. They're not they don't work that good. And that's why I'm excited to tell you about Dekogon. James Altucher: Just check it out. If you have a company and you need customer service, just check this out. Dekogon helps companies create personalized, concierge style customer experiences with AI agents across chat, email, voice, and SMS. They're available twenty four seven. They feel natural to talk to and can resolve customer requests on their own so businesses can keep up with requests without losing their personal touch. James Altucher: Dekogon plugs directly into your existing systems so agents can get live quickly. And because workflows could be updated using natural language, teams can make changes themselves without long engineering cycles. This is key. If you notice something in the interaction that's wrong, you just tell it, no. No. James Altucher: No. Say it this way because it's using the same technology as all these AI coding tools. It's like you're coding the customer service in real time. That means less time spent managing workflows, more time focused on customers, and you'll see the ROI in weeks. Also, Dekogon gives your team full visibility into why agents make decisions and what's happening across every conversation so it's easier to spot trends and improve the experience over time. James Altucher: Decagon helps power millions of conversations every day for brands you know and love, including Avis, Affirm, Fanatics, and Aura. Ready to transform your customer service? Go to decagon.ai/james, decagon,.ai/james to get a personalized demo and see what Decagon can do for your team. Just get the personalized demo. Just see. James Altucher: Check Dekogon out at dekogon.ai/james. That's dekogon.ai/james.

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Episode

The James Altucher Show
Zynga Founder Mark Pincus: Why All New Fails + How to Copy to Millions
Host: James Altucher
Publisher: James Altucher