Decagon on The James Altucher Show

The James Altucher ShowAugust 2, 2026

Ray Dalio: Principles, Failure, and the Formula for a Successful Life [From the Archive]

1:39
mid-roll
James Altucher
James Altucher
August 2, 2026
Host-read (by James Altucher)Direct responseBaked-in adArtificial Intelligence
0:00 / 1:39
@ 30:40 in ep

Transcript

look most of the customer service bots out there are 15 years old they're horrible you're constantly trying to like reach a real person i could tell you from personal experience that decagon is not like that and look if your team is dealing with more support tickets more channels and higher expectations from customers you've probably thought about using ai for customer service but most of the options out there are either too limited or take way too long to set up or are just old school. They're not, they don't work that good. And that's why I'm excited to tell you about Decagon. Just check it out. If you have a company and you need customer service, just check this out. Decagon helps companies create personalized concierge style customer experiences with AI agents across chat, email, voice, and SMS. They're available 24 seven. They feel natural to talk to and can resolve customer requests on their own so businesses can keep up with requests without losing their personal touch. Decagon plugs directly into your existing systems so agents can get live quickly. And because workflows can be updated using natural language, teams can make changes themselves without long engineering cycles. This is key. If you notice something in the end direction that's wrong, you just tell it, no, no, no, say it this way because it's using the same technology as all these AI coding tools. It's like you're coding the customer service in real time. That means less time spent managing workflows, more time focused on customers, and you'll see the ROI in weeks. Also, Decagon gives your team full visibility into why agents make decisions and what's happening across every conversation. So it's easier to spot trends and improve the experience over time. Decagon helps power millions of conversations every day for brands you know and love, including Avis, Affirm, Fanatics, and Aura. Ready to transform your customer service? Go to Decagon.ai slash James. And then Decagon is D-E-C-A-G-O-N.ai slash James to get a personalized demo and see what Decagon can do for your team. Just get the personalized demo. Just see. Check Decagon out at Decagon.ai slash James. That's Decagon.ai slash James.

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Episode

The James Altucher Show
Ray Dalio: Principles, Failure, and the Formula for a Successful Life [From the Archive]
Host: James Altucher
Publisher: James Altucher