Decagon on Mac Power Users

This episode of the Mac Power Users is brought to you by Decagon. Go to decagon.ai slash mpu for the ai concierge for every customer go to that link and you'll get a personalized demo If your team is dealing with more support tickets, more channels, and higher expectations from customers, you've probably thought about using AI for customer support. And you've probably seen how limited or time-consuming most options are. That's where Decagon comes in. Decagon helps companies create personalized concierge-style customer experiences with AI agents across chat, email, voice, and SMS. They're available 24-7, feel natural to talk to, and can resolve customer requests on their own, so businesses can keep up with requests without losing their personal touch. Decagon plugs directly into your existing systems so agents can get live quickly. And because workflows can be updated using natural language, teams can make changes themselves without long engineering cycles. That means less time spent managing workflows, more time focused on customers, and ROI in weeks. Once live, agents can pull up-to-date information, take action on requests, and understand the context behind any conversation. Plus, Decagon gives your team full visibility into why agents make decisions and what's happening across every conversation, so it's easier to spot trends and improve the experience over time. Decagon helps power millions of conversations every day for brands you know and love, including Avis, Affirm, Fanatics, and Aura. Ready to transform your customer support? Go to decagon.ai.mpu to get a personalized demo and see what Decagon can do for your team. Check Decagon out at d-e-c-a-g-o-n.ai.mpu. That's decagon.ai.mpu. And our thanks to Decagon for their support of the Mac Power Users and Olive Relay.