Capital One on Double Tap
Building Routes to Independence with Soundscape Community
Transcript
Capital One's tech team isn't just talking about multi agentic AI. They already deployed one. It's called Chat Concierge, and it's simplifying car shopping. Using self reflection and layered reasoning with live API checks, it doesn't just help buyers find a car they love, it helps schedule a test drive, get preapproved for financing, and estimate trading value.
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Capital One: Chat Concierge for simplifying car shopping, scheduling test drives,… · May 11–Jun 2, 2026
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Methodology and limitations →Capital One: Chat Concierge for simplifying car shopping, scheduling test drives,… · May 11–Jun 2, 2026
Chat Concierge for simplifying car shopping, scheduling test drives, preapproving financing, and estimating trade-in value