Parloa on So Money with Farnoosh Torabi

I'll be honest, nothing tests my patience quite like sitting on hold, listening to the same four bars of music on repeat. Turns out all that time adds up. The average person spends over 40 days listening to that dreaded hold music. 40 days. This episode is sponsored by Parloa, the agentic CX platform built to turn customer conversations into lasting loyalty. Parloa's AI agents run 24-7 across voice, chat, and email in any language with ultra-low latency, enterprise-grade security, and seamless integrations into your existing systems. Cross-turn memory means every customer is recognized across every interaction. No repeating, no restarting. The world's biggest brands trust Parloa because they know that at enterprise scale, exceptional customer service can't be a goal. It has to be a given. See Parloa's AI agents in action at parloa.com. That's P-A-R-L-O-A.com.