Fin on Lex Fridman Podcast

This episode is also brought to you by Fin, the number one AI agent for customer service. This is the thing that's tricky to figure out, is when the AI systems have to interact, collaborate together with humans to figure out a difficult problem. In some sense, that's what programming is about. But with programming, I think there's a bit more room for rigor and formalization, less sort of squishy human stuff. Although, I think people don't quite realize how much humanness is even in code. Anyway, that's programming. In customer service, there's more squishy stuff. So it's a trickier problem. It's a harder problem, but it's an important problem for every business. Because understanding each individual customer's pain and figuring out helping them figure out how to solve it is a really, really, really important puzzle. 6,000 customer service leaders and top companies trust Fin, use Fin. Maybe, you should consider them as well. Go to fin.ai/lex to learn more about transforming your customer service and scaling your support team. That's fin.ai/lex.